Soi55 Privacy Policy — How We Protect Your Information
This Privacy Policy explains how soi55 collects, uses, stores, and safeguards personal information of users in Malaysia. We are committed to protecting your privacy in every aspect of your experience on our platform.
Last updated: January 2026
Information We Collect
When you register or use the soi55 platform, we collect several categories of information to enable our services to function properly and securely. The information collected is limited to what is necessary and is not collected excessively.
Types of Information Collected
- Account Information: Full name, email address, phone number, date of birth, and password (stored in encrypted form).
- Payment Information: Transaction details in Malaysian Ringgit (MYR), including selected payment methods such as TNG eWallet or FPX. Full card numbers are not stored by soi55.
- Device and Browser Information: Device type, operating system, IP address, browser type and screen resolution are collected automatically for security and user experience optimisation purposes.
- Usage Data: Pages visited, session duration, games played and in-platform interactions to help us improve our services.
- Cookies and Tracking: Cookies are used to maintain login sessions, save user preferences and analyse general usage patterns.
Why We Collect This Information
All information collected by soi55 is used for legitimate and clear purposes only. We do not use user data for purposes unrelated to providing this platform’s services.
- Processes account registration and verifies user identity for security purposes.
- Enables deposit and withdrawal transactions in MYR to be processed correctly and securely.
- Customises user experience based on preferences and platform usage habits.
- Sends important notifications related to account, security or platform policy changes.
- Complying with applicable Malaysian laws and regulations, including anti-money laundering requirements.
- Detects and prevents fraudulent activity, account abuse or unauthorised access to the platform.
Soi55 will not use your data to send third-party ads without your consent nor sell your personal data to any external parties.
Cookies, Tracking and User Control
The soi55 platform uses cookies to enhance user experience and ensure the platform functions smoothly. Cookies are small text files stored on your device when you visit our platform.
Soi55 uses three types of cookies:
- Essential Cookies: Required to enable core platform functions such as login sessions and account security. These cookies cannot be disabled.
- Functional Cookies: Saves user preferences such as language and display settings for convenient continued use.
- Analytics Cookies: Collects non-personally identifiable usage data to help us understand how users interact with the platform.
You can control cookie settings through your browser. However, disabling certain cookies may affect the functionality of some parts of the soi55 platform.
Data Storage, Security and Third-Party Sharing
All soi55 user personal data is stored on servers protected with industry-standard encryption. Access to user data is restricted to authorised personnel only, and every access is logged for internal security audit purposes.
Your data will be retained for the duration your account is active, and for the period required by law following account closure, in accordance with financial record-keeping and legal compliance requirements in Malaysia.
Sharing Information with Third Parties
Soi55 does not sell or rent user personal information to any third parties. However, in the following limited situations, information may be shared:
- Payment Providers: Transaction information is shared with approved payment providers (such as FPX or eWallet providers) solely to process your MYR transactions.
- Legal Requirements: Information may be disclosed to Malaysian authorities if required by law, court order or official investigation.
- Technical Service Partners: Selected technical service providers who help operate the platform infrastructure may have limited access to data required for their functions only, subject to strict confidentiality agreements.
Your Rights as a User and How to Contact Us
As a soi55 platform user, you have certain rights regarding your personal information. We respect these rights and will handle any related requests within a reasonable timeframe.
User Rights
- Access Rights: You have the right to request a copy of the personal information we hold relating to your account.
- Right to Rectification: If the information we hold is inaccurate or outdated, you have the right to request correction. You may also update certain information directly through your account settings.
- Right to Deletion: In certain cases, you may request deletion of your personal data, subject to legal compliance requirements that may prevent such deletion.
- Right to Object: You may object to the processing of your information for certain purposes, and we will assess such requests in accordance with applicable law.
Policy Changes and Contact Us
Soi55 reserves the right to update this Privacy Policy from time to time. Any material changes will be notified to users via in-platform notifications or through registered email. Continued use of the platform after such changes are published constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our support team by email at [email protected] or visit the page Frequently Asked Questions us for further information.
Your Privacy Is Our Priority
We are committed to keeping your data safe. Create your soi55 account today, or contact us if you have any questions about how we handle your information.